Man wins Rs 1.95 lakh after airline changes flight without consent

A consumer commission mandated a travel booking website and an airline to pay a passenger Rs 1.95 lakh. This decision followed the alteration of his flight itinerary without his consent, resulting in trip cancellation. The commission noted that the companies made changes unilaterally without obtaining approval from the passenger. The travel website and airline were found liable for service deficiencies and unfair practices.