Gurgaon woman wins Rs 31,000 after restaurant refuses to waive Rs 401 charge

A woman visited a Gurgaon restaurant with friends and was charged an additional service fee. She requested the removal of the Rs 401 service charge, which the restaurant refused to eliminate. After paying the entire bill, she approached the consumer commission regarding the unfair charge. The commission ruled in her favor, ordering a refund and compensation for various expenses.