Bought Hyundai Eon in 2016 but got no RC or invoice; commission orders Rs 22,500 payout

In a significant ruling, the Punjab state consumer commission confirmed that Hyundai must furnish essential documents to vehicle buyer Amandeep Singh, who was left without an invoice and registration certificate. The commission dismissed Hyundai's argument of being exempt from the dealer's responsibilities and mandated the company to compensate Singh for emotional distress and legal expenses. This decision underscores the obligation manufacturers have to ensure their dealers uphold service standards.